Review - Recensione dipendente - Customer Service Representative presso Octopus Energy

3,0
14 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Short review - good work colleagues

Svantaggi

Short review to use site - aggressive managers if unable to resolve calls and complete notes in 5 mins or receive complaints from customers

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Risposta di Octopus Energy
1y
Thank you for leaving a review and giving us your honest feedback. I’m sorry to hear that you feel like you don't have the support from managers at a times to give our customers the best experience that they deserve. I’d love to chat to you directly about this in more detail so we can help you, your team and our customers, please feel free to reach out to me on the details below. Mike Cowlishaw Head Of Operations Coventry

Esplora altre recensioni su Octopus Energy

5,0
7 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good leave, steady employement, enough lateral movement

Svantaggi

lots of politics, people can be nosey, leadership is a good ol boys club

1
1,0
13 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some members of the company are the best people you’ll ever meet.

Svantaggi

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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