6 ago 2025
Risposta di Octopus Energy
11moHello there,
Thanks for leaving your feedback, we really appreciate you taking the time to do this. I'm glad to hear that you felt empowered to help customers; that's one of the things that we're most passionate about here!
I'm sorry to hear that you had a bad experience with your manager. We’re committed to creating an environment where our leaders are well-equipped, and where all our team members have confidence in the processes that support them. I'd be keen to get more details from you on what shaped your experience with us. If you'd be up for doing that you can contact me directly on the email address lynne.higgins@octoenergy.com.
Best wishes,
Lynne Higgins
Head of Operations
Octopus Energy