Vantaggi
Great office Great mission (on paper)
Svantaggi
Terrible leadership, primarily on the part of a callous COO (Irfan) and an absent CEO (Dan). You generally only see or hear about Dan a couple times per year as he's completely missing from Slack and only engages with employees at large gatherings. Irfan runs most of the company (HR, Finance, Marketing, CX), and does so very poorly. Every conversation with him feels like you're re-interviewing for your job with the possibility of not having one after – every question a trap, every statement an accusation, and every assumption one of laziness/incompetence/worst intentions. He regularly berates with he-said-she-said micromanagement, and ignores recommendations for higher-impact priorities in areas where you have more experience than he does; any work that doesn’t originate from him is treated (and spoken about) as a waste of time. He actively creates a blame-first environment with more effort spent on pointing fingers than fixing problems, where he requires a sense of white-knuckle control over all minutia of each team. No trust in the competence of his people, no belief in good intentions, and no empowerment to grow. He has cultivated an incredibly political environment that actively makes employees into worse versions of themselves everyday. Under Irfan, you're told directly that you have no say in setting your own priorities, and your opinions across any subject are unwelcome. The effect of this is a feeling of constant priorities-on-a-whim ambushes from management, which results in many half-finished projects, incomplete processes, departmental silos, and unnecessary stress. The company has a great mission on paper, to help nonprofits achieve their missions. Except Omatic has absolutely no conviction around their own mission, never talks about it, never thinks about it. They deliberately work to take no sides and stand for nothing, such that they're happy taking clients of any type, even those actively harming the world and other Omatic clients. If you're interested in Omatic because of their stated mission, save yourself the heartbreak.