-When continuously taking classes to become more proficient and learn more parts, they do not raise your pay. So, you are taking on more responsibility then someone just starting out, but making the same pay.
Risposta di Omni Interactions
2y
Thank you for sharing your experience to our Omni Glassdoor Business page. Omni values the feedback we receive from our contractor community.
When you partner with Omni as a contractor, you can select the shifts within the contract shift window that fit into your life. We know having work / life balance is important to our contractors!
Taking cross-skilled classes enhances your knowledge base and makes your business opportunities greater. We would like to gather more details on your comment "continuously taking classes but Omni does not raise your pay" . We want to review our current processes and see where change is needed. We encourage you to email Sue.Kelly@oiteam.com with any additional details you are comfortable sharing.
Thank you again for sharing your experience. We look forward to hearing from you soon!
Esplora altre recensioni su Omni Interactions
5,0
5 nov 2025
Collaboratore esterno anonimo
Attuale collaboratore esterno, più di un anno
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Pick your own hours and days
Svantaggi
Can’t get a raise when your on contract.
Risposta di Omni Interactions
7mo
Thank you for sharing your feedback! We’re glad you appreciate the flexibility of being able to choose your own hours and workdays. Since Omni Interactions offers 1099 contractor opportunities, pay rates are set per contract rather than adjusted like a traditional employee wage. Contractors can, however, explore new contracts as they become available, which may offer different pay structures or incentives.
We appreciate you taking the time to share your experience!
Various contracts/opportunities. Flexible schedules: choosing the hours you want to work depending on hours available from the client. Great for gaining experience in the remote customer service field. Weekly pay.
Svantaggi
Limited hours are available during slower seasons depending on the contract and what industry or field of the client you're servicing. More suited for supplemental or part-time income. Training is unpaid but is typical for 1099 or independent contractor roles. Though pay is weekly, pay frequency begins after a 2-week schedule is worked.
Risposta di Omni Interactions
3w
Thank you for sharing your feedback. We’re glad to hear you enjoyed the flexibility of choosing your schedule, the variety of available client opportunities, and the experience gained within the remote customer service field. We also appreciate your kind words regarding your experience with leadership.
We understand your comments regarding hour availability during slower seasons and the structure of certification and pay schedules. Available servicing hours can vary depending on client demand and program needs, and certification is designed to help ensure contractors are prepared for their selected engagements. We appreciate you taking the time to share your perspective.