On a grease-slide to an outsourced hell. - Recensione dipendente - Patient Care Coordinator presso One Call

2,0
21 feb 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Co-workers were a lot of fun. HR was always sensitive to employee needs. Continuous opportunities for additional training. Work-Life balance is good for students.

Svantaggi

All telephonic positions (that are left) are in the process of being sent offshore. Upper-management is out of sight and cannot relate to their employees. Extremely difficult to get promoted. Very racially charged environment. If you aren't a member of a certain church - forget about getting promoted in Jacksonville! Numbers based. Patient's quality of care always comes second to profit-margins. Insurance companies hate working with us because of the outsourcing. You will be yelled at by customers at least once every day.

Esplora altre recensioni su One Call

5,0
25 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Svantaggi

Sometimes the company operates as the world's oldest start-up company.

2,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team and management were very supportive and friendly.

Svantaggi

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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