Soul destroying stress treadmill - Recensione dipendente - Patient Liaison Coordinator presso One Health Group

You work all 7.5 hours sat down with a headset on, and are discouraged from taking breaks to stand, stretch and walk around. Lunch is a tight half an hour, just long enough to eat but not to actually rest your eyes or have a walk as well. Your manager is likely sat right next to you watching and questioning your work. There is far too much work to do because the company keeps taking on more and more business, creaming off the top of the NHS so that One Health executives can turn up in their nice cars and totter through to the board room to discuss how they'll make even more money. You have to dress nicely in case an executive walks past you, and duly bow and scrape to them. The amount of work means you make tons of mistakes, as it is both boring and extremely important to get right (patient welfare is at stake). You have to cancel and rebook surgeries patients have been waiting for, sometimes for months and years, which is hard on the soul. You get to be a glorified secretary for consultants on 10x your salary, helping them to stuff their diaries full of more and more patients (but ideally only the really lucrative surgeries, the rest can go back to the NHS to wait a few more years). The absence policy is a joke, and you'll have a meeting if you miss even a day. You are told to put your phone in your locker at the start of each day like a schoolchild, because no staff can be trusted to do work unless they are fully controlled and monitored. The staff turnover is high and you likely won't know why people leave - they'll go on long term sick and eventually disappear. The emails and comms from middle management are typically snappy and rude, trying to squeeze more and more out of you and telling you to be so grateful for your 27k. And because they've done the job before, they are entitled to treat you the same way they were, and make sure you have the same terrible stressful boring work life. Consultants are phased out if they don't take on the right work, but they aren't told about it directly. You won't get a lot of praise or compliments even if you do well, because after all you're just doing your job. And apparently we're all put on earth to suffer at mediocre jobs to make other people rich, while we treat each other like dogs in the hopes that one day we will rise slightly to middle management and be even somewhat out of the horrible pit that we started at.