Great Place - Recensione dipendente - Customer Service Agent presso One Inc

5,0
14 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay Room to climb ladder 40 hr week Great training Good people to work with

Svantaggi

Communication can be lacking sometimes, but not from the CEO

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Risposta di One Inc
2y
That is great feedback. Everyday, we work to be transparent and create new opportunities in a growing company. I will be in Knoxville before the end of the year. Thank you so much for your hard work and comments. Ian

Esplora altre recensioni su One Inc

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Remote-first environment 2. Work-life balance 3. Motivated and inspiring coworkers 4. Many learning opportunities 5. Amazing health benefits, time off and stipends to support overall life

Svantaggi

I'm grateful to say I don't have any cons to note.

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Risposta di One Inc
1d
Thank you for sharing your experience. We appreciate your advice and remain committed to investing in our people and recognizing the incredible contributions they make every day.
1,0
6 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A few team members are supportive, though this is not consistent across the organization. Exposure to industry tools and workflows may be useful for those early in their careers. Some flexibility exists, but it varies significantly depending on team and management.

Svantaggi

Leadership lacks clear direction and consistency, leading to frequent confusion and constantly shifting priorities. High turnover creates ongoing instability and increases the burden on remaining employees. Workloads are often unrealistic, with limited support and poor resource planning. There is a noticeable lack of proper tools and systems, making even routine tasks more difficult than necessary. Training and onboarding are minimal, leaving employees to figure things out on their own. Communication between teams is fragmented, resulting in inefficiencies and duplicated efforts. Feedback and performance management are inconsistent, making it difficult to grow or succeed.

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Risposta di One Inc
1mo
Thank you for your feedback. We take concerns about direction, workload, communication, and development seriously and are focused on improving employee experience and strengthening career pathways company-wide. We encourage you to reach out to your manager or HR team member so we can address your feedback and drive meaningful improvements.
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