Generally good people, but little recognition for certain positions - Recensione dipendente - Payment Operations presso One Inc

2,0
8 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people on a team level. Every person I worked with on my direct team was fantastic and personable, they made the work day fun and I have a lot of respect for them. I enjoyed my manager as well and they did seem to truly care about their team. This is certainly a good company if you're looking to grow yourself both personally and professionally. There's always something new to learn and the FinTech industry is rapidly changing. One Inc is a good place to work if you already have a good background in financial technology and want to be at the forefront of this industry. The benefits package is very generous and I really liked the PTO structure.

Svantaggi

It feels like the goal posts are constantly moving and there's always some new process that needs to be implemented across the board right away, which is difficult when there are many different clients in different stages of implementation. While not inherently a con and is generally just part of the job, every position in on-boarding clients is very high visibility and unless you are in a position like Sales, you do not get recognition for the work you put in, which is very disheartening. Additionally, with a process that was constantly being modified, it was quite difficult to stick to a standard process and there was not a lot of grace and understanding that our process was constantly evolving. It's hard to be motivated to continue to learn this ever-changing field if your wins are seldom acknowledged, yet all of the bumps along the way are the only things getting attention. There's always going to be a "thankless job" somewhere along the line, but when you don't feel respected for the work that you do, it wears your employees down and creates resentment. It's incredibly frustrating to work a high visibility job where mistakes are constantly amplified, yet no acknowledgement is given to all the work that's done correctly. It's hard to be inspired to continue to try and excel at your job when you feel constantly disparaged.

avatar
Risposta di One Inc
1y
I agree regarding the recognition in Payment Operations when a client goes live. It's a whole company effort. We changed the recognition right away in response to this review. Our goal is to recognize all employee's hard work whenever possible. We focus on positive change and recognition is a key component. Ian

Esplora altre recensioni su One Inc

5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A Pro for me would be the management. Very supportive and One Inc truely cares for their employees.

Svantaggi

Nothing bad to say It's literally the best company to be a part of!

1
avatar
Risposta di One Inc
1d
Thank you for being a Onester! We want to be a truly great employer! Appreciate the review! Ian, CEO
5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Remote-first environment 2. Work-life balance 3. Motivated and inspiring coworkers 4. Many learning opportunities 5. Amazing health benefits, time off and stipends to support overall life

Svantaggi

I'm grateful to say I don't have any cons to note.

avatar
Risposta di One Inc
5d
Thank you for sharing your experience. We appreciate your advice and remain committed to investing in our people and recognizing the incredible contributions they make every day.
Vedi recensioni per: Utile|Valutazione|Data|Tutto