Disrespectful Management and Unreasonable Firing Practices - Recensione dipendente - Client Experience presso One Step Software

1,0
18 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some learning opportunities in customer service, and a few supportive coworkers.

Svantaggi

I was fired for attending a family members wedding, which speaks volumes about the lack of respect for employees' personal lives. This was the most shocking and disheartening experience I've had in my career. -The owner shows no respect for employees’ time, well-being, or boundaries. There is constant turnover, with many employees being fired abruptly and without explanation. It’s clear that no one is safe, no matter how dedicated or hard-working they are. -Unrealistic expectations are the norm. I was frequently assigned projects outside of my role—like collections, writing blogs, and creating detailed manuals or technical documents on subjects I had no expertise in. It was frustrating to be treated like an “expert” on topics I had no training in, and there was little to no support to help me succeed in these tasks. -There’s absolutely no real opportunity for growth or advancement. Despite hard work and a willingness to take on new challenges, there was no clear path for career progression. -The management is completely unapproachable. Feedback or concerns are met with defensiveness, and any attempt to discuss issues is shut down. -The owner’s behavior is erratic, and it’s impossible to predict when or why you might be let go, even if you're performing well.

Esplora altre recensioni su One Step Software

5,0
14 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I’ve been working at One Step now for a year and some change now, and I honestly can’t say enough good things about it here! I love our team and the products we develop. I’ve worked at different companies before that developed products for media and entertainment and yeah the work was cool and all, but I didn’t really feel like I was contributing to making people lives better. It’s a great feeling coming into work knowing that the work I do will have a positive impact on people's lives - specifically those working in recovery as well as those going through recovery. As a full stack developer, I love the diversity in the types of projects I get to work on. Some days, I’ll be doing some devops work maintaining or modifying our cluster configuration. Other days, I might be working on our APIs, doing some mobile app development, writing new features for our web app, or writing queries for business analytics. I never feel bored of the work I’m doing and I look forward to coming in and getting to it everyday!

Svantaggi

I don’t really have much to say here - it’s been an amazing experience thus far!

2
1,0
29 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some team members were genuinely supportive and willing to help each other grow. I appreciated the chance to learn more about the Account Executive role and develop my sales skills through hands-on training.

Svantaggi

I was told I was being promoted to an AE role and immediately began several hours a day of training on top of my full SDR workload. During the meeting where I was "promoted," I was told I'd receive official paperwork for the new role, but I didn't. When I followed up about the paperwork 3 days later, I was told to just focus on “proving myself.” Two weeks into this extra workload and still with no answers, I asked the CEO directly for a base salary increase, a job title change, or at the very least a timeline for when the promotion would take effect. She contradicted herself several times, used vague language about the job title, laughed at me, and fired me via email 3 hours later at 7pm that night. The company does not provide a computer or any basic support for remote work. I consistently received positive performance feedback throughout my time there. Leadership told me I’d be a great AE, that I’d make so much money, and that the CEO would “take care of me.” This company talks a big game about opportunity, but when you ask to be compensated fairly, you'll be fired.

1
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