Danger to work here - Recensione dipendente - Customer Service Representative presso OneClass

Hi, we're sorry hear about your negative experience. We would like to hear more about why you felt this way. We do pay fair wages according to signed employment agreements following a thorough interview process where candidates are able to learn about the role from multiple levels and ask questions. Our customer service salaries are posted with job descriptions and are well above minimum wage even at the new grad level. We also have generous flexible work from home and time off policies as other reviews have mentioned. Although talking about work can get emotionally charged, it's important to remember that we do have a global employee network of many individuals, including thousands of subject specialists. Just because you had a negative experience doesn't mean that positive reviews are fake. We do take your experience seriously though and we have put in place processes to check in monthly with employees to reduce such occurrences. Thank you and please do get in touch with ANY manager across the company so we can understand more about the events you experienced. We know it may be hard to dive into specific examples in a review so email us and we'd be grateful for an opportunity to speak and remedy or improve your situation.