Lack of bonus payout / low base pay for while upper management executives continue to get paid millions. The company routinely boats healthy quarterly profits while not paying hard working employees a living wage. Sad to say, several of my team members work a second job to make ends meet……This use to be great company to work for, but corporate mentality changed from taking care of the employees they in turn will take care of your customer to : only care about shareholders and profits. Your bonus monthly is solely dependent on you collecting payments from customers with poor credit. Around the time covid hit a lot of customers started to default and as a result the bonuses dried up. This wouldn’t be an issue if the base pay was fair but it’s not you can’t live on that alone. Upper management routinely cascades the message down to recruiting that a lot of team members make up pay with our very lucrative bonus structure. Not true anymore. The company is hemorrhaging seasoned team members and can’t seem to figure out why ? It’s the pay or lack there of that couples with the sense that corporate officers could truly care less about their workers on the front line. I think I speak for everyone at the company when I say year end raises at .10 to .40 cents / hr is just insulting.