Poor senior leadership - Recensione dipendente - Team Leader presso Online Direct

Can progress from customer service into Account Management, teams can feel like a family, and some great charity work and out of work social events to attend to.

Not much progression beyond Account Management, which never used to be the case. Feels like they don't trust those who have done the job. Whilst there is a family feeling within a team, a huge divide remains between different teams. Some targets are unachievable and misleading, and a misconception of who our end customer is and "who we work for".

People you work with are great

Salary and overall management decisions