High turn over rate for FSE - Recensione dipendente - Field Service Engineer presso Onto Innovation

Management would not listen to their engineers even when engineers were to feedback something else about their peers or issue on the ground. No real progression that can be seen in the company as well. Management would say that there is some training that is being planned but nothing to set in stone. We would just be waiting and going about our daily life. Field service are exposed to online training without the hands on experience. Management then deem that we would all be experts are the online courses. Understand that no traveling is allowed during COVID times but no sympathy / empathy from the management regarding the situation on the ground and how the lack of hands on experience would deter our progression in learning. Field service are also constantly exposed to the wrath of the customers and management do not update the customers beforehand. Lots of information are not pumped down properly. Do join at your own risk.