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      OpenTable

      Parte di Booking Holdings

      Azienda coinvolta

      Recensioni su OpenTable

      Awesome company culture, mediocre pay - Recensione dipendente - Customer Service Representative presso OpenTable

      4,0
      30 mar 2017
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      -Cool people -Relaxed environment -Schedule flexibility -Beautiful office -Open communication -Learning interesting and relevant technical skills

      Svantaggi

      -Training program is still a work-in-progress -Company is new so many policies changing and things not set in stone -Pay isn't great for the amount of skills we are expected to know and knowledge we are expected to have (being paid as customer support, when in reality we are TECH! should be paid for both!)

      avatar
      Risposta di OpenTable
      9y
      I appreciate the time you took to leave us feedback. Employee training is always a top priority and we are continuing to refine the process in the contact center as it grows. We work hard to make our compensation program fair and rewarding, so please reach out to your HRBP if you have concerns regarding pay. Thanks for your feedback!

      Esplora altre recensioni su OpenTable

      5,0
      10 giu 2026
      Freelance anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good company culture and team

      Svantaggi

      There is not negative aspects.

      1,0
      5 giu 2026
      Marketing
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      * It's a great brand * Great partners * Decent product with strong distribution

      Svantaggi

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

      avatar
      Risposta di OpenTable
      3d
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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