disorganized procedures and responsibility matrix - Recensione dipendente - Cloud presso Openbravo

The teams are very united and work closely There is a great feedback

Th customization tasks sometimes can be really hard to perform due to the technology used

For a customer success account manager, It doesn't exist any success missions in this company. The missions on the description are 100% false. It is completely technical. I know this because I was hired to be customer success manager but the only mission was discussing zendesk support tickets nothing else.

No organization, your manager never sees to onboard you (they provide a "coach" from another department), no transparency, false pitch to attract people. No exit process either.