If you're looking to work for a customer centric, innovative tech company don't work for Openpay. - Recensione dipendente - Anonymous presso Openpay

1,0
13 mag 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some good people. Decent office in a good location. Many opportunities to learn (mostly what not to do).

Svantaggi

Openpay seems impressive from the outside but have a shambolic operation and do not care about their employees or customers. Don't be fooled by their buzzwords or values that they don't follow. The product is poor at best, riddled with issues that come from a lack of customer centricity. Any employees that try to raise this or make real improvements are met with hostile treatment from leadership who foster a political, toxic and divisive culture derived from a lack of accountability and head in the sand approach. This is a sentiment that is shared by majority of employees, note that most positive reviews come from those that have been at Openpay for a short period of time. This is because you realise very soon how bad the company really is. Don't be fooled by the talk, it's all smoke and mirrors.

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Risposta di Openpay
6y
Hi There, Thank you for taking the time to leave your feedback. While we love our new office too, it is a shame that during your time with us, you were not able to experience the many other initiatives that the business offers - not only to contribute to learning new skills and knowledge, but to improve the health and wellbeing of our growing team. Like you, we're not a fan of smoke and mirrors so rather than taking my word for it, I thought you would be interested in knowing what others in the team think. In our most recent team member survey over 70% of our team strongly agreed that our managers care about their health and wellbeing; nearly 80% of our team say they are motivated to contribute more than what is required in their role and nearly 90% stated that their thoughts and feelings are respected. While it makes me proud to see the engagement of our team improving quarter on quarter, I understand that in some cases, we aren't able to meet the expectations of everyone, as seems to be the case with your experience. As we have grown at such a rapid rate, its to be expected that sometimes, things may not go as well as they could have however we are committed to creating a great place to work for our team so invite you to touch base so we can discuss your experience in more detail. We can be contacted at peopleandculture@openpay.com.au

Esplora altre recensioni su Openpay

5,0
7 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

performance review does not have proper process

Svantaggi

flexible working environment and boss are nice

5,0
23 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Autonomy, creativity and ability to drive change

Svantaggi

Publicly traded and exposed to short sellers.

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