Vantaggi
The pay was nice considering the level of experience I had when I first started with the company. Very close team in my department. I enjoyed the people on my team. It was sad to see so many go, yet happy they moved on to a better place.
Svantaggi
No communication what so ever with upper management, even after a special meeting was held to tell us there would be more communication and openness. Constant blame for failure put on one department of the company when there was very little knowledge of that department's interactions from those placing the blame. This created a lack of vision for company goals and in the end loss of motivation as well. Clear separation between call center and the rest of the company. For a company of only about 25 employees I find it very sad that you could pass someone in the hall and they could barely make eye contact with you if you were from another department.