The positive reviews are done by management. Lol - Recensione dipendente - Customer Care Representative presso OptiCall

Great leadership. Supportive staff. Fun people.

None that you don't find everywhere

Your schedule changes rarely. The pay is decent for a starting position. You get all major holidays off.

Too many calls for not enough . There is zero room for advancement. The trainer has zero professionalism. She came on camera talking about her pierced private parts while in her bra. (Not joking or exaggerating). There is no way to really keep track of your hours or pay. You have to do it by hand. Their payroll system is a mess. I was very unsatisfied with my position here.