It would be a better place to work if they didn't force phone tech support people to sell products. - Recensione dipendente - Phone Tech Support and Required Sales presso Optimum

3,0
2 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent money. Great Insurance Benefits.Decent commissions (if you can sell more products to people who are on the phone cursing you out because their current services aren't working. Then they laugh hysterically at you for trying to offer to them.) But hey, if you can sell that, this is the job for you !

Svantaggi

Hours, Schedule and supervisor are constantly. Mandatory Overtime. All calls recorded and graded by a computer on if you said the right things and said them correctly.

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible, fast-past, challenging but fun projects

Svantaggi

frequent organizational and structural changes, including layoffs

2,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Peers were kind, supportive, and friendly. Ok compensation.

Svantaggi

Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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