Very little training very angry customers - Recensione dipendente - Customer Service Representative (CSR) II presso Optimum

1,0
9 lug 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Steady employment for those who can thrive in a high stress environment.

Svantaggi

Little training for new hires, majority of customers you contact are angry. Most problems are not solvable at the tier 1 level or retail.

Esplora altre recensioni su Optimum

5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible, fast-past, challenging but fun projects

Svantaggi

frequent organizational and structural changes, including layoffs

2,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the benefits they offered us

Svantaggi

rate of pay they offered us

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