Blah - Recensione dipendente - Patient Access Representative presso Optum

2,0
20 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

i dont know i dont know

Svantaggi

toxic TL. discriminated just because I wasn't able to submit a medical certificate (heart arrythmia) 2 hrs before my shift. it is also mandatory to handle 5-8 health departments without additional pay

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Risposta di Optum
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our processes and make any necessary adjustments for improvement. We are committed to providing a supportive work experience for all employees.

Esplora altre recensioni su Optum

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is good

Svantaggi

Compensation is below industry average for tech

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Svantaggi

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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