Supervisors could be nice but others were just horrible. They only cared about getting you to become a robot. When you had to call escalation to get help with a question, they acted like you were a stupid idiot & annoyed that you were even bothering them to do their job. Pay was lower than industry standards & the back to back calls without even a millisecond break in between was enough to cause me to have a mental breakdown. Only offered 2 - 15 min breaks & 1/2 hr lunch break in a 9 hr day and all 3 breaks flew by with the blink of an eye. With the amount of stress we had to deal with, a 1 hr break would have really helped. Had to quit to save my sanity.
