Vantaggi
My particular office east of Indy and the staff with the providers are all amazing
Svantaggi
Optum apparently believes we are so far in the red we cannot hire enough staff to not mentally break the staff at the office, still wanting to provide quality care for our patients but at the expense of our own time with our families, neglecting lunches daily, forced to take on the job of 3 people because it's "not in the budget" to hire more staff but we can totally bring on more providers completely ignoring staff continuing to leave or stress so much it makes them physically ill due to the lack of more staff to support the ridiculous patient load this company expects the providers to meet while we have to complete all of the loving parts. The worst insurance I have ever seen, worst benefits, severely underpaid, they took away pharmaceutical samples hindering trial periods for patients, completely got rid of oncology, pain management, and neurology from most offices. Took away a "budget" for heaven forbid a small celebration for workers busting their butt to meet unrealistic demands, yet can spend so much on corporate offices that are not even staffed. Not sending applications to offices because they don't have an MA but meet every other requirement and will obtain one but they immediately get filtered out. Family practices are struggling and screaming for help, it's profit over mental health, work life balance and patients every time and it shows