This place needs Unionized!!! They are abusive - Recensione dipendente - Sr. Customer Service Advocate presso Optumrx

1,0
28 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, They provide the equipment

Svantaggi

Toxic work atmosphere! Poverty wages. Toxic positivity, they place swarmy cooperate shills in all supervisory roles. 60 hours/ week mandatory overtime January-April, and they will fire you if you burn out. We have to lie to the customers about a number of things and that the blame no matter what-essentially be the whipping post for a shoddy company. My paycheck is written by United Healthcare Group and the health insurance is the worst I've ever had.... and I work for an insurance company . They try to entice you with performance bonuses, but then constantly move the goal posts and require absurd conditioned to them, make them like a carnival game. They are abusive to your work-life balance. This place desperately needs a union!

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5,0
9 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wonderful work-life balance, amazing workspace

Svantaggi

Nothing much, I loved working at Optum

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not many pros anymore other than generous PTO accrual.

Svantaggi

Company culture shift. Less collaboration and more siloing. They care more about profit/bottom line than their employees or members

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