Vantaggi
I have done consulting work for over two years at Orbridge and I'm also lucky enough to be a customer. Seeing both sides of the fence is tremendously enlightening. As a customer, their customer service is second to none. Anytime I had a problem, the respective department took care of the problem or answered my questions in detail. On the consulting side, working with the teams showed me how they are able to deliver such a great product. Their "customer comes first" attitude shows, and as mentioned, I have seen it personally. The other employees are so great to work with and in such a fun environment. They take great pride when someone sends them an email expressing how thankful they are and how great their experience was on the trip. It really shows in everything they do. As an added bonus, employees actually get to go on various tours between year 1 and 2 and get to understand what the guests experience.
Svantaggi
None that I have found