Toxic Culture - Recensione dipendente - Account Manager presso Orkin

3,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Helping people, pay potential if good at sales, current customers = leads/upsales, training, educational/learning position = growth

Svantaggi

Base pay is below industry standards ($36,000). You must babysit your sales and paychecks to insure you are paid for your sales. I had large sales take months to get paid for. National accounts is a mess—understaffed, they will steal sales from account managers, not insure account managers are paid on time, right amount. The company doesn’t have leaders — it has micromanaging, toxic bosses in a very toxic, unsafe culture. There’s a constant culture of micromanagement: GPS tracking, daily scrutiny of driving reports, questions about whether you’re backing in, and ongoing follow-ups on an endless checklist. On any given day, you’re being criticized or questioned about something. Account Managers are expected to chase down unpaid customer invoices, yet at the same time leadership buries the team in administrative oversight and meetings. Multiple weekly meetings—unnecessary meetings and videos. Sales — the actual revenue engine — has become an afterthought. The focus is on surveillance and task policing. Favoritism: some employees will get away with laziness, lack of sales, working short hours. Others are asked to do more and more. The better you are at sales—the more you are asked to do and the more you are micromanaged. Senior leadership is shielded from accountability when they use demeaning or abusive language toward those under their authority. HR’s function appears aligned with protecting the company, not supporting employees. In my final months, some days I was working 6:00 a.m. to 11:00 p.m. just to meet customer demands. The concern raised to me wasn’t workload or sustainability — it was that my CRM wasn’t fully updated. The CRM entries were treated as higher priority than customer service or revenue production. I left on October 16, 2025. At that time, I was the top salesperson in my branch for the year and at the end of 2025 I was still #1

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Risposta di Orkin
3mo
Thank you for sharing your feedback. We are disappointed about some of your experiences, and it is unfortunate to hear about your concerns with the company. We will share this feedback with leadership, as we are always striving to improve employee experience. Good luck in your future role.

Esplora altre recensioni su Orkin

5,0
22 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great management team that genuinely wants you to succeed Solid training and support for new hires Lots of potential to advance within the company Lucrative pay structure once you build your customer base Strong brand name and trusted reputation

Svantaggi

Leads can be slow at times, especially in certain seasons Long hours can be required to meet goals Some days are more unpredictable depending on the workload

2
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Risposta di Orkin
6mo
Thank you for your feedback. We are glad to hear that compensation and advancement opportunities are top benefits for you. We hope your experience at Orkin continues to be a positive one.
5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wonderful place to work and meet chicks.

Svantaggi

chicks sometimes smelled like pest control liquid

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