Great place destroyed by parent company interference - Recensione dipendente - Supervisor presso Otava

2,0
6 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Talented engineers, strong peer collaboration, supportive teams, knowledgeable technical staff, customers still receive good service because of frontline employees

Svantaggi

The parent company, Schurz Communications, has taken control of major decisions despite having little understanding of the cloud industry. Their approach treats a cloud services business as if it were a traditional broadband operation, and many choices appear to be driven by buzzwords and presentations rather than actual technical or operational realities. Morale has dropped rapidly, and many long-tenured employees and senior engineers are already looking for roles elsewhere. The message across departments is to “do more with less,” even as headcount is reduced and workload increases. The return-to-office policy was implemented with almost no notice, disrupting employees’ lives, while the company continues paying for multiple office spaces in Michigan and now two separate offices in Denver. Even when employees comply and work onsite, most of their coworkers are still in other states or countries, so the workday happens on video calls anyway. There is also concern that leadership will restrict future hiring to only Michigan, Indianapolis, or Denver, which would significantly shrink the talent pool and make it harder to attract qualified cloud professionals. There is a widening disconnect between those making decisions and those who understand the technology and the customers. Clients still receive strong support from the technical staff, but they are unaware of how leadership decisions are weakening the organization behind the scenes. Diversity and advancement are also major issues. Leadership is dominated by a closed inner circle, and advancement often appears to depend more on personal relationships than performance or qualifications. Promotions and commitments are frequently promised but not delivered, unless someone is already part of the existing leadership network. The perception among employees is that knowing or being personally connected to executives matters more than merit.

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5,0
17 apr 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Otava is a 30ish year old company with a lot of history, many happy that have been around for well over a decade, and many long term employees as well. Due to the # of employees and the mid-size nature of the business everyone wears a lot of hats. This means that everyone also has to be a self starter, self manager, and self motivator. For those that do well in this type of environment it is a great place to work. For those that need constant micro-management it may not be the best fit. The company always seems to be making incremental improvements in all aspects of the business. The employees and teams are all genuinely good people that want to do right by the customer and help other departments internally.

Svantaggi

The same things that I listed as pros could also be cons for some people if they are not a fit for this size company. For me, I don't see any obvious cons

1,0
21 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Used to be a great company before lack of strategy and changing priorities sunk the ship. Way to far behind the curve for any reasonable turnaround unfortunately they were prime to take over the industry.

Svantaggi

Product and sales strategy is sell services to clients and then ask them to manage them on their own providing little to no value add. Pay is way under industry average and good luck getting raises even when promoted!!!

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