Vantaggi
I was a trainee when my son was hospitalized, and I found myself unable to attend training that day. I reached out to my client and team leader, and without hesitation, they granted me permission to take the day off so I could be with my son. My boss even reassured me with the words, "Family always comes first!" This level of understanding and support is rare and speaks volumes about the company culture. In my first month during the probationary period, the company provided me with Health Maintenance Organization (HMO) coverage, including one free dependent. I really appreciate how proactive the company is when it comes to employee engagement—ensuring even work-from-home employees can participate in activities. Generosity is another standout quality of the company. Not only do they offer allowances on top of the basic salary, but they also provided me with the necessary equipment to make my job more efficient. And perhaps most importantly, the Customer Success Officer and the HR team are incredibly supportive—they're always just one message away. Though this is my first experience as a Virtual Assistant (VA) and I didn’t have prior BPO experience, I’ve been able to adjust seamlessly thanks to the consistent guidance and support from both management and my colleagues. I truly feel valued as part of the team here, and it's clear this is a company that cares about its people.
Svantaggi
I’ve referred a few friends to join the company, but they haven’t received any updates on whether they will be moving forward to the next step in the hiring process. It would be really helpful if referred candidates could receive more timely communication regarding the status of their applications. Clear updates would enhance the experience for both the candidates and those referring them.