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Aquatics Department Going Downhill - Recensione dipendente - Lifeguard/Swim Instructor presso PRO Club

2,0
5 ago 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My coworkers are a high point of working at the club. Also, the facility is fantastic. I love working out in such a diverse facility (I can go to the gym, swim, play basketball, use the steam room, etc.). I also like having a diverse roll lifeguarding and teaching. It helps mix things up.

Svantaggi

Pay: Lifeguards make less than at many other pools. Recent instructor pay changes mean more work without matching pay. Workload: Lifeguarding and instructing shifts are chaotic. Everyone is overworked and the people who don't carry their own weight are not penalized while everyone else picks up the slack. Disorganization: Many basic policies/standards are unevenly enforced or missing all together. This has led to frustrated staff and way more saves/CPR than I've ever seen at any other pool. Members get mixed messages then get mad at staff. Management still hasn't figured out how to fix this and often doesn't even acknowledge the problem at all. Incompetent Management Team: This has gotten worse over the past few years. The management team puts out fires instead of preventing them. They are inconsistent when dealing with members and staff and don't seem to understand the needs of the department. Their policy building is based on politics, not industry standards or the actual needs of the department. They make excuses or downplay issues instead of addressing them. Overall, overworked employees tolerate a dysfunctional department until they burn out and quit.

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Risposta di PRO Club
9y
Thank you for thoughtful comments and constructive feedback about working at the PRO Sports Club. We realize some time has passed since you wrote this review and would like to apologize for not responding sooner. However, since your review we have been working hard to implement new management procedures as well as have had some new additions to our management team. The safety of our members and cast members is our top priority and if these standards are not being met we would like to know immediately. We would also appreciate any additional feedback you may have to improve our cast member management relationships and safety standards. Please feel free to contact us at procomments@proclub.com and include Glassdoor Review in the subject line or feel free to stop by the HR office any time to discuss with us further.

Esplora altre recensioni su PRO Club

5,0
29 set 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworker and faculty environment.

Svantaggi

Working with kids can be difficult.

4,0
9 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly staff, supportive day-to-day culture, and big events that are legitimately impressive and enjoyable.

Svantaggi

Small teams carrying a massive workload. Payroll issues happened more than they should. Uniforms weren’t my favorite.

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