Great at first - Recensione dipendente - Crisis Counselor presso PRS

3,0
5 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Being there for people in their time of need. Overtime shifts ( great way to make more money) Coworkers and I had great supervisors Great with needing time off whether personal or professional.

Svantaggi

Once the company rebranded, the job responsibilities became overwhelming. It was so much information with little to know preparation. The supervisors even had challenges with explaining the new changes so that we could implement them. In addition, the call volume grew exponentially( easily more than 20 calls per 8 hour shift and you may be assigned to take text messages as well); It was hard to keep up with taking calls and documenting. Abusive callers call nonstop some shifts which can take a toll on mental health (nothing the against the company just something be aware of)

Esplora altre recensioni su PRS

5,0
4 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong feeling of making a difference and supportive team

Svantaggi

Maybe limited upward mobility in the role

1,0
1 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work from home, Overtime 2.5x

Svantaggi

leaderships sucks, some managers suck, high turnover rate, training is a joke, if you speak up about the work and let them know the flaws is when harassment starts then boom retaliation. It be one supervisor per shift with over 30 employees, everyone is not treated fair, I joined the job as I thought I would be assisting people going thru crisis, well that was a lie they are helping providers commit fraud and the pic is let clueless on why. I only been there a few months and over 20 people including several supervisors quit within a week. This company lies to get federal grants and I cant wait until they are defunded and a better organization takes over. CEO make 5 figures, and the pay is only $$20???! Its a time limit on care, we can't talk more than 20 minutes without being told to wrap a call, there should be no time limit on anyone's crisis, never ever again, do not come here.

Vedi recensioni per: Utile|Valutazione|Data|Tutto