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STAY AWAY FROM PSCU!! - Recensione dipendente - Fraud Prevention Specialist presso PSCU

1,0
5 ott 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company is absolutely horrible. They will hire people off the street, but they micro-manage you like slaves. I would get the evil eye and got into trouble for just having a civilized conversation with my coworker. Like seriously?! We can’t talk like normal human beings? Also, I have a medical condition in where I have to use the restroom more than usual and brought in documentation regarding that, from my doctor and they wrote me up for using the bathroom too many times. I ended up walking out one day and never went back. Also, a former coworker of mine had FMLA approved by her doctor and PSCU approved it and she had it in writing. A few months down the road, her manager (which was and is horrible) told her that her request was declined and gave her a final written for her attendance AFTER THEY ORIGINALLY APPROVED HER FLMA REQUEST!! So they basically went back and declined it. She quit a few weeks later. My advice stay far away from PSCU. Yes, they are nice in the beginning but that quickly turns into a hell feat.

Svantaggi

Micromanaging, misinformation, miscommunication, managers are mean and rude, liars

Esplora altre recensioni su PSCU

5,0
3 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice company to work for

Svantaggi

None so far that I saw

4,0
28 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Svantaggi

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

6
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