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My experience being promoted - Recensione dipendente - Lead Fraud Analyst presso PSCU

5,0
3 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Even working from home PSCU is an amazingly positive company! Always encouraging growth and development and best part? NO MICRO MANAGING! One of the best things I ever did for my career was apply at PSCU

Svantaggi

Not sure if this is still applicable since most representatives are working from home, but the fraud department was quite small at the office and the lack of a "cafeteria" of sorts was a small con as well.

Esplora altre recensioni su PSCU

5,0
3 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice company to work for

Svantaggi

None so far that I saw

4,0
28 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Svantaggi

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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