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Perspectives / Opinions - Recensione dipendente - Case Management Representative presso PSCU

5,0
9 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership team I currently work under are among the best I see within this company. The team truly cares about me as an individual, helps me to understand what I need to do better to make my career here with PSCU valuable, and makes the time to get personal when I need to be personal. This company provides that opportunity, and it's something I didn't get with past employers.

Svantaggi

Downsides at PSCU? I know that working here may bring about downsides, but when working with leaders that want to see me grow and not be discouraged, they step up to the plate to help work through struggles to make positives, not negatives.

Esplora altre recensioni su PSCU

5,0
3 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice company to work for

Svantaggi

None so far that I saw

4,0
28 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Svantaggi

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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