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A Forward Thinking Org. That Has Their Heart Is In The Right Place - Recensione dipendente - Dipendente anonimo presso PSCU

5,0
3 gen 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They have good benefits, focused on long term planning, and an excellent Executive Management. They treat their employees with respect and make the extra effort to ensure a healthy work/life balance. They are active in the community with volunteer opportunities and charitable contributions. Every employee is given a the chance to grow personally and advance professionally.

Svantaggi

Their long term projects are not always planned to the level that would avoid obvious pain points, sometimes more focused on a date or "checking the boxes" rather than a successful implementation. There is some disfunction in the Dispute/Fraud departments as their communication to the clients and employees is inconsistent, inaccurate, or non-existent to such a level as it belies the organization's dedication to member service and frustrates staff.

Esplora altre recensioni su PSCU

5,0
3 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice company to work for

Svantaggi

None so far that I saw

4,0
28 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Svantaggi

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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