Onshape Education - good benefits, organization lacking - Recensione dipendente - Customer Success Team Lead presso PTC

3,0
17 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great compensation, work/life balance (can't speak for others), solid benefits package. Onshape is a really cool product. At best, engagement with teachers who enjoy your product and services is fulfilling. Friendly teammates. Opportunities to take on your own projects and have autonomy over your work if you take initiative. Summer fridays.

Svantaggi

Interviewed with direct manager and assumed would be working for her upon hiring; on day one learned that another manager was hired between us. Not very transparent from a job-search perspective. Onboarding was near-absent (big emphasis on "learn as you go" but you mostly learn that there's simply no process or accountability for many tasks). Constantly delayed on projects due to lack of institutional knowledge on common practices, resources, or tools. Misled regarding relative time spent on different job tasks, ultimately spent most of time chasing trial conversion deals from leads that unimpressive sales team "qualified". KPIs and metrics of success were wildly unrealistic and underlying assumptions not justified at any point. Requested commission/bonus when realized how much of work was sales, but goals were unattainable because I'd already closed most of my best leads, leaving me far fewer opportunities to win during goal period. Nepotism and mediocrity tolerated/overlooked regularly. Finally, after strong performance for an entire year, laid off during November purge with absolutely no notice nor option to seek other roles.

Esplora altre recensioni su PTC

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Growing company that moves like a startup

Svantaggi

Many acquisitions, constant state of change

4,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the company overall is great to work for, people, benefits, etc.

Svantaggi

the biggest con is pay is below market for this role.

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