Avoid at all costs! Abandon all hope ye who enter here! - Recensione dipendente - Proofreader presso PTSGI

1,0
5 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vacation can be taken relatively freely by foreigners (even if management sends company-wide emails constantly complaining about the fact that anyone would deign to take any vacation whatsoever). They won't mess around with your work visa. If you're really gung-ho about translation or proofreading, you'll certainly have plenty to do.

Svantaggi

Fines are imposed for pretty much every action imaginable. One minute late? That'll be a fine of one hour's salary, since they'll force you to apply for that "time off" (and one minute is rounded up to an hour!). Refuse to apply for that "time off" since it's almost definitely illegal for them to deduct such a disproportionate amount of your salary? That'll be a fine of three hours' salary. Fines are imposed for forgetting to swipe your time card (or, in a more likely scenario, because the time clock is ridiculously fickle and didn't properly record your input), for writing the wrong customer address on an envelope (if you're in sales), for not filling out some obscure online form on the company website even if you've done everything right in person, or for doing or not doing something they haven't even told you about yet. The entire operation seems to be set up to give employees as little of their salary as humanly possible. All overtime work is unpaid regardless of the amount of time one puts in (oh, if an employee works 40 hours of overtime in a single month, they'll give the "lucky" soul one vacation day, in what might very well be the worst deal in history. But management really hopes you'll strive for this instead of taking your legally mandated vacation!) Want to quit this place because it makes the City of Dis look like Disney World? You'll be forced to forfeit some ungodly portion of your salary and give 2 months' notice lest they try to take even more of your money. You can also kiss all of your unpaid monthly bonuses goodbye (which can be a substantial sum, since they're only paid out two or three times a year). Company-wide emails are constantly sent that range from the absurd to the absolutely terrifying, such as a prohibition on listening to headphones (which has, thankfully, not yet been enforced, because one would actually be driven to suicide if one had to do such monotonous work in complete silence), the aforementioned gripes about vacation days, encouraging people to work harder and longer for less money, and constant threats of fines, punishment, and retaliation for mistakes as innocent as forgetting to turn off your mini desk light when you go home at 2 AM (the poor assigners...). You will find yourself buried in rote and meaningless paperwork that seems like an absurd waste of company resources (why force translators/proofreaders to send 'daily reports' on what work they've done when it's easy for management to pull the case codes and number of words they've worked on from the centralized system?) The office has a cleanliness problem, probably because the company wants everyone to consume breakfast, lunch, and dinner (and midnight snacks!) within arm's length of their work computers, leading to a rat infestation. Turnover is--rightfully--enormous, leading you to ponder your own exit every time they tell you to delete a former coworker's email address. Because no one would want to work here for long, translation quality suffers, meaning you won't be proud of the work you produce if you work at the speed they require. The company seems to get away with poor quality quite often because their customers often don't speak the target language.

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4,0
10 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent base pay for foreign workers, with good bonuses for exceeding your monthly quota, which you are almost guaranteed to exceed because of the consistent workload. The office environment is supportive but not intrusive. You are given your assignments at the beginning of the day, and then are more or less left alone to complete your work in peace. The company encourages you to get up and clear your mind whenever you need to. While there is a stated dress code of no jeans, in practice it's really whatever you're comfortable wearing. Translators and editors regularly consult with one another over questions in their cases, so there is a decent, if a bit informal, support structure there. Management is open and friendly, as well as receptive to constructive criticism about company processes, and is actively working to make training more effective, often bringing in-house translators and editors input into the process. There was no overtime pay at the time I left (a common problem in Taiwanese jobs), but you do receive bonuses for going over your monthly quota. If you view staying later as going towards your bonus, then the compensation is decent. That said, I found that after I got into the swing of things I almost never had to stay late to finish work. That is in large part because as a translator or editor you work with a coordinator that balances your workload to not be too much on a daily basis but also more or less guarantees receiving a monthly bonus. The bonus system is specifically geared towards supporting travel, but you can take a cash bonus worth most of the trip, which is bundled and paid to you quarterly. Overall, if you want a job where you're free to get your work done as you see fit, so long as you're meeting your deadlines and doing quality work, then you'll probably like this place. To be honest, it seems like a much more open and progressive office environment compared to other horror stories I've heard about other office jobs in Taiwan.

Svantaggi

There is a fee system for minor issues like coming in late, but it should be qualified that all employees can come in up to 15 minutes late (you just have to stay however many minutes you came in late past your normal leave time) before that fee is put in to effect. While at times a bit irksome, I did not find the fee system to be nearly as burdensome as other reviewers have said. Also, while the training system seems to be getting much better, specific training for certain jobs is left more or less up to you. There is also an excessive amount of company-wide emails that you don't necessarily need to be receiving. While it does make the company seem open, in practice it just makes for a lot of clutter in your inbox.

4,0
10 nov 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very technical job good for gearheads

Svantaggi

No guidance from management, you are on your own

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