4,0
28 dic 2012
Ex dipendente, più di 10 anni
New York, NY
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
•Decent Pay and Benefits. •Good relationships with customers and some camaraderie with coworkers •Reasonable work flow (not too many tickets and projects managed on a case by case basis) •Reasonable policies set in place to manage user behavior/workflow in enterprise environment
Svantaggi
•Middle Management contentious with staff •immediate supervisor does not escalate problems, or "have your back" in customer satisfaction situations •Management unaware/unappreciative of individual worker skill sets: starting in 2009, many skilled IT workers were laid off, while many lackluster, or problem employees were retained; this one stymied me.