Vantaggi
Relationships built over the years
Svantaggi
Tenured employees, internal and external, are viewed as “old dogs that can’t and won’t be taught new tricks”. If you are over 30 and have tenure over 1 year, you are considered to have a bad attitude if you voice an opinion, offer a solution or don’t agree with the CEO. We have always been a company that supports our outside sales force because they keep us moving forward. The inside support staff has always worked to provide superior, quality and excellent service. There has always been mutual respect for each other’s position. However, somewhere along the way it has become acceptable for our reps to be verbally abusive, demanding and if we defend or stand up against this behavior we are subject to reprimand or possible termination. The current culture of leadership is intimidation and threats. The CEO has made it clear “you are replaceable and will be”. All internal employees feel the uncertainty of our future. When a company is growing like we are but does not invest in additional staffing there is going to be a decline in moral. We become over worked making it difficult to continue to provide the level of support that has made us a value added company. Complaints are becoming more frequent and the CEO views this as bad attitudes and “one more and I will replace you”. The close family atmosphere has been replaced with politics, resentment and discord. We have been relegated to the mindset of “this is just a job”. No longer can you find the proud employees that didn’t consider this “just a job” but a second home, something we did because we loved the company.