Understand what you're getting yourself into before joining - Recensione dipendente - Dipendente anonimo presso PatSnap

1,0
16 dic 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The product is quite good. It's reasonably competitive in the space, our customers love it, and honestly might be the only reason many people stay. - Decent pay, assuming you negotiated when you started. I know legacy employees and those early in their career are typically underpaid. - Remote work environment and depending on your team manager decent flexibility - Great training around the industry and product particularly for those who are new. The training team is top-notch! - Assuming you have a good manager, there are growth opportunities and they do follow through on IDPs. I know that's not the case for all departments. - There are a couple of new female leaders in upper management that I have hope can bring some positive change. - If you are considering joining understand what department you are joining. There are a few gems throughout the organization with managers that protect their employees from the toxicity and give them great work-life balance but those are far and few between.

Svantaggi

- Extremely high turnover. In 2021 alone, if you stayed longer than 6 months you were considered a veteran. I've worked in tech for many years so know turnover happens but not at this rate. Even at the upper management level if someone is competent they're usually gone in less than 12 months. The story being sold to candidates is that we are rapidly growing which is why everyone is so new. - Effort is being put in by HR to change certain cultures but the effort and progress are VERY slow. It’s like they make 1 step forward and then 2 steps back. For instance, the employee feedback surveys happen, people are honest and everyone seems shocked. Then months pass, nothing happens until the cycle repeats itself. - If someone is too vocal and wants to make a change they are fired or pushed out. This is particularly true at the higher levels. Thus employees do not feel they can speak freely so most honest conversations happen outside of the workplace. For instance, once a negative glassdoor review is posted there is usually a witch hunt to find out who it was (even if they have left). This is followed by internal campaigns to get people to post positive reviews. Look at the reviews on here and you’ll see a pattern. -Upper management is toxic. They are constantly backstabbing, and rarely have their team's back. The legacy culture filled with sexism and racism isn’t condemned and thus is left to continue. HR complaints have been filed but rarely action taken to correct the situation. - Most managers are spreadsheet managers, not people managers. There is no formal training to help improve this. What really sucks is the narcissistic behavior of particular individuals impacts everyone who reports to them. - I will echo what another reviewer wrote on here by saying "SLT recently sent out a company-wide communication of how they need to drink in order to close a deal, and how in China they work longer hours than the West! Essentially they are promoting a drinking culture and to work 24 hours a day." How this company-wide message didn't get taken down is shocking. It’s sadly just one example of this sort of mentality being promoted. - Work-life balance for some teams is an extreme struggle. Those departments with a high turnover for instance are in a continuous cycle of people quitting and the workload becoming more and more unmanageable. - Internally collaboration is more difficult than it needs to be. For teams like the marketing and product teams, their turnover has been so high that they can’t seem to produce the collateral we need to do our job well. - Revenue targets are pulled out of thin air and are completely unrealistic. Then when those targets are not hit we’re told we’re not working hard enough. - Finally, the weekly huddles. Thankfully these have improved and are now bi-weekly and the entire company comes together for updates (this is good). However, between the gratitude sessions, cringy motivational speakers, montages of the East team calling their moms to tell them they love them… it’s not appropriate for a company that employees more than 10 people. It is a bi-weekly remember that this company has so much growing left to do in terms of what a culture of a billion-dollar company should look and feel like. - My advice for someone considering working here: Please know what you’re getting yourself into and ask lots of questions in the interview process. Progress has been made since I first joined but not definitely not enough to keep me here.

avatar
Risposta di PatSnap
4y
Thank you for taking the time to share this feedback with us. We appreciate and value your input as an employee. We are actively working with SLT, HR, and our management teams to create an environment that feels safe to all employees and empowers personal and professional growth. We also encourage our employees to have their own input into Patsnap culture. We already have three Employee Engagement groups which help us to make Patsnap a better , more inclusive company for everyone. Thank you once again for your insight and if you have any additional feedback to share , please feel free to reach out to our Culture Champions directly or join one of the Employee Engagement groups.

Esplora altre recensioni su PatSnap

5,0
9 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Product, people , culture, spiffs, encouraging

Svantaggi

They don’t spend enough money on the sales team. Laptop you receive is cheap and can effect your work especially during a zoom call with a client

2
avatar
Risposta di PatSnap
3y
Thank you for taking the time to share your thoughts with us. We’re thrilled to know you had a positive experience at PatSnap and we appreciate your feedback. Specific feedback, such as yours, helps us make improvements moving forward. We’d also like to take a moment to thank you for the contributions you made during your time at PatSnap. Best wishes to you in the future!
2,0
13 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people in UK, US and Canada who are trying their best, considering the lack of investment and micromanagement by CEO.

Svantaggi

CEO wants to grow in US market, but at Chinese prices, which shows his lack of understanding and strategy. 100% of R&D in China, while rest of world decoupling from China. Company not able to keep top talent, many of CEO's leaders know he is not capable, but hang out for the paycheck.

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