Excellent Culture & Innovative Product - Recensione dipendente - Enterprise Customer Success Manager presso PatientIQ

Great people and mission. The need to collect PROs is a no brainer in healthcare, and having software to do that seamlessly is a necessity

Growth comes with challenges for the business

You will get paid your base salary on time. Benefits are largely pretty decent. Most of your coworkers are very nice.

Leadership here has no ethical boundaries, they will do anything and everything to make sure they achieve their goals. The CRO is an absolute megalomaniac that is on a power trip like I've never seen. If you're not one of "his people", you're out - unless he temporarily needs you. He also doesn't hire non-white people. Ever. Also, management always prefers external hires over internal promotions. They will only promote people in a last resort situation. Also, these people literally did layoffs saying it was for "budgetary reasons" while they're actively recruiting for multiple not-so-necessary roles.