Patientco

Great Job and employer - Recensione dipendente - Senior Solution Adoption Consultant presso Patientco

5,0

2 mar 2023

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

I had a fabulous onboarding experience and still have the notebook I created to map/monitor my progress. I had to demonstrate proficiency with elevator pitches, how to use software, training, using credit card devices, all while working remotely.

Svantaggi

They were an unlimited PTO and G-Suite Shop. Unlimited PTO requires that coworkers be ready/willing to cover for you, most did not. No training on GSuite, I was 28 year MS veteran and had to google a lot.

4,0

1 set 2020

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

- leadership team cares about maintaining strong culture and values - active employee engagement in things like culture committee - leadership team that cares about listening to employee feedback - focus on improving diversity & inclusion through hiring and employee experience as well as in its product to reduce health inequities - flexibility to WFH during COVID-19 - honest and fair HR policies regarding compensation, performance reviews, peer feedback

Svantaggi

- not enough people with strong healthcare understanding, from who buys and why to what do healthcare workflows look like on the ground to healthcare integration standards, which makes executing on vision a lot more difficult - struggles to innovate based on new, valuable problems to solve vs. using cool tech - very young employee base, often first job out of school so no external references as to best practices for their department, how different roles should work together, etc. - a lot of first time managers trying to figure out how to scale the company - under resourced a lot of the time

Risposta di Patientco

Thank you for the comments and feedback. Healthcare is an interesting space and understanding the workflows and integrations of our clients is key to creating a better patient experience. We need to continue to find ways to share this industry knowledge as we grow. In addition, we need to pay attention to the balance of goals with burn out if a team is under-resourced. In 2021, as we continue to responsibly scale, we will keep investing in the areas of the organization where we needed to support our clients and drive Happy Patient experience. Thank you for sharing your experience with us.

Great Job and employer - Recensione dipendente - Senior Solution Adoption Consultant presso Patientco

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