Vantaggi
Diversity and inclusion culture, fun classroom training, surrounded by an awesome group of youngsters, amazing healthcare and maternity leave. (Unlimited limit for medical benefits) awesome right? Lots of great company events and discounts. Lots of social activities to get involved with CSR. Helpful and efficient back office staff. E.g. HR, IT. Despite having bad leadership, its still recommended for fresh graduate. Overtime payout is amazing. Public holiday double pay.
Svantaggi
Too much politics sometimes decision making is biased. Unprofessionalism from senior management. Tony and Nimal were one of the worst leaders represent Malaysia Paypal. Poor communication from management. No strategy and unstructured. Frequent organisation changes. Don't seek an opinion from employees. The system that evaluates performance needs to be improved. KPI need to revise. Very hard to get recognized and get promoted. Talent ready use to be a pure drama. Team Leads are somehow hired based on 'years of Customer Service experience'. Favoritism is present on some teams.The job can be monotonous.