Do not work here - Recensione dipendente - Inside Sales presso Paychex

1,0
19 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros they tell you in the interview are not true

Svantaggi

Every month is a fire drill because senior leaders are clueless and try to force tactics that do not work. Extreme micromanaging is called "accountability". You will be calling ONLY existing accounts that are oversaturated by your own company's aggressive telemarketing. Unless you are one of the few favorites being handed sales, you will never hit quota, then be gaslit for not having enough "urgency" or "activity". The office is a toxic, passive aggressive, fear based place. The low base pay is not livable and "OTE" is virtually impossible except for the few chosen favorites who are given special resources and fake sales. Public shaming and senior leaders blaming others below them for their bad choices is the norm here. Being pushed every day is called "help". Training is embarrassingly bad for a company this size. Stay away.

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5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Sales training - Team support - Goal oriented work

Svantaggi

Day to day misaligned with company values

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing is good about working here.

Svantaggi

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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