Service model is in shambles and sales reps are disengaging and frustration is palpable - Recensione dipendente - Territory Sales Representative presso Paychex

3,0
30 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There's plenty of core payroll territory positions available for recent college grads or less experienced sales people to add a few years with a historically admired company and open themselves up to much bigger opportunities after two years or less of base quota performance.

Svantaggi

New compensation plan this fiscal cut the monthly bonus of the average and above average rep substantially. Inbound leads in 1-5 EE range no longer go to territory rep and isntead are given to virtual sales. 20% or more of unit and revenue has disappeared overnight for most reps and certain territories are much more severely impacted. Decent reps struggling to meet quota isn't uncommon. The conference and Circle level reps are leaving en mass because money isn't worth the day to day grind, rapidly fading culture and team atmosphere in many (not all) districts. Territory reps and district managers are struggling to enjoy the atmosphere these days as there has been a drastic increase in micromanagement of individual territory rep daily activity and strict requirements to log activity, in detail, in SalesForce each day.

Esplora altre recensioni su Paychex

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Sales training - Team support - Goal oriented work

Svantaggi

Day to day misaligned with company values

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing is good about working here.

Svantaggi

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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