I got paid $11 an hour but took the job in spite of that for the benefits. - Recensione dipendente - Dipendente anonimo presso Paychex

2,0
26 set 2013
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can be gone about 20% of the time if you use your PTO and are an employee in good standing. The absenteeism was quite high especially on Fridays and Mondays.

Svantaggi

The pay was abysmal. Even if you were a college graduate you started out at $11 an hour and after a 2 week training program in Rochester you still only were raised to $12 an hour. They should pay their employees a living wage because their services are very expensive to the customers. At least that's what the customers claimed. Also the employee turnover was quite high. Besides that they reassigned customers to different payroll specialists kind of often and the customers did not like that.

Esplora altre recensioni su Paychex

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Sales training - Team support - Goal oriented work

Svantaggi

Day to day misaligned with company values

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing is good about working here.

Svantaggi

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

2
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