Poor Company Trojectory - SMB - Recensione dipendente - Channel Sales Representative presso Paychex

2,0
4 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits. Unlimited PTO. Flexible work/life balance.

Svantaggi

The company's key differentiators are not invested in by upper management - i.e. poor service from a company that sells 1 to 1 service as a unique feature. Multi-faceted issue but it comes down to lack of investment in training, salaries and SIMPLICITY. Turnover is high in service and sales because neither has enough training, the starting pay is below the market and the internal and external processes to get things done continue to get harder instead of more simplistic. We sell a smooth, well-functioning, service machine but we operate in an out-dated, over complicated, tired and frustrated state.

Esplora altre recensioni su Paychex

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Sales training - Team support - Goal oriented work

Svantaggi

Day to day misaligned with company values

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing is good about working here.

Svantaggi

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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