Read before applying!! - Recensione dipendente - Quality Assurance Analyst presso Paycom

1,0
16 dic 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits package is pretty good and I enjoy my teammates.

Svantaggi

Upper management is severely disconnected as to what employees need or what. The job market post pandemic is very competitive in what employers offer. Paycom refuses to allow WFH options or to increase pay when most companies will do both. A recent shift to 5 days in office was announced and only a month notice. Additionally, it was promised on several occasions over the course of years that 4 days WFH and 1 day in office would be the permanent schedule. All trust has been lost in the integrity of this company for an entire department. The delivery of this news and the logistics were poorly planned and seemingly rushed. Due to this, I’m no longer confident in the decisions Paycom leadership makes. They constantly preach mental health and work life balance is important but their actions reflect otherwise. They constantly preach they care about their employees but again, their actions reflect otherwise. This company is no different than any other large corporation. Employees are highly expendable and they only care about making more money.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The work is challenging and rewarding. Good benefits and pay, Always an opportunity to prove yourself and learn something new

Svantaggi

Traffic and construction around the campus.

2,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Svantaggi

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Risposta di Paycom
3d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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