Impulsive Top-Down Leadership Decision-Making - Recensione dipendente - Software Quality Analyst presso Paycom

2,0
16 dic 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team members you work with are truly caring and passionate about helping each other get the job done.

Svantaggi

It's with a heavy heart that I have to write this, not only for myself but to shed light on the many people that have been negatively impacted by the top-down leadership style at Paycom. So many employees were loyal to paycom in the tech department; they were ready and willing to work the many years required to retire with the company. In return, the company which relies so heavily on its tech department, decided to provide a mere month's notice to its tech employees to go from a hybrid (one day in the office per week) to a full-time office environment. When the employees cried out for help - pleading for more time to make arrangements to make this change possible - the company responded with "use your PTO," "no, we won't be paying a penny more to you to ease the financial burdens of this change," or "no relocation assistance will be provided." It's difficult to express how uncaring or cruel the company's response was to these pleadings for assistance. These employees wanted to continue to working for Paycom - no one wanted to be forcibly pushed out. All employees in the tech department were promised the terms of employment would remain the same. Perhaps if we had more time to make this change possible, it wouldn't have been so detrimental to our lives of us and our families. To top it all off, the company made this abrupt change in the middle of the holiday season. Even if employees wanted to find other employment, it is almost as if Paycom made this change purposely during a time of the year it is next to impossible to schedule interviews. In addition to Paycom refusing to compensate it's employees an amount comparable to the increase in commute costs, daycare costs, insurance costs, etc., they pay approximately 20-25% less than the national average salary commensurate with role and experience level. Many employees excused this because they were loyal to Paycom and believed in the company. Now, not only did the company completely break the trust of its employees, they are essentially giving demotions in pay to its entire tech department by not compensating for the increase in expenses due to this recent change. It is the EMPLOYEES that built paycom that are paying the ultimate price. And Paycom's responses continue to be "thank you for your comment. We want you to know we hear you," but they do absolutely nothing to properly act and show the employees that built Paycom that they (leadership) really do care. There is little else I can say... I'm speechless that something like this has happened. All I can do is advocate for the team members that I care so deeply for - we are the ones that are suffering. We are the ones that have to uproot our lives because Paycom decided to ONLY give one month's notice. It really could have been different. It could have been done the right way. Unfortunately, thought was not given in this situation. It was an impulsive decision. Thank you for reading.

Esplora altre recensioni su Paycom

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Internal promotion opportunities often favor known quantities over external candidates Opportunity to evolve with the company through multiple technology cycles or market shifts Recognized for payroll automation, AI-driven innovation, and workforce management solutions.

Svantaggi

No monetary bonus incentives on performance every year

2,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Svantaggi

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Risposta di Paycom
2d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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