High pay, toxic workplace without any kind of organization and leadership - Recensione dipendente - Software Developer presso Payhawk

1,0
23 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Strong software engineers - A lot of nice and intelligent colleagues - Good office and location, computer and peripherals - Additional vacancy days (30 total) - Social benefits - transport allowance, multi-sport card

Svantaggi

Many of the below issues are concealed under the pretense of being a “startup or fast-paced environment” - while in reality, it’s chaotic and unstructured, lacking the focus and adaptability of a truly agile organization. - Lack of real leadership and trust Leadership presence is weak, disengaged, or disingenuous. Employees report a culture of posturing rather than authentic collaboration, integrity, or mutual trust. Some tech leads (mine for sure) and people managers literally are lying as normal behavior and for personal benefits for the costs of company and team benefits. - Lack of organizational structure and mid-level tech management Core roles and responsibilities are undefined or entirely absent. Titles such as team leads, architects, QA engineers, and analysts are fully missing. - Toxic culture Despite the initial signals and expectations for a good culture, from the very beginning a gossips and mockery is noticeable - about colleagues, company behavior among the “team members” and “tech leads / directors of engineering”. While some employees are clearly overloaded, others appear disengaged, prioritizing banter over meaningful work. Honest and/or valuable feedback is rare due to fear of retaliation or political consequences. Team-building events further reflect the unhealthy culture-participation is pressured rather than voluntary. Employees are told they must either attend or work that day. Those who sign up but later cannot attend are warned they’ll have to personally cover hotel and transport costs. This reinforces a culture of control rather than genuine team cohesion. - Poor hiring and people management The approach is driven by a hire-and-fire mentality. From day one, communication is lacking. Employee branding, employee Net Promoter Scores, average retention (~1y) in some tech teams are notably low. - Absurd and dysfunctional onboarding process The onboarding experience is chaotic, poorly structured, and completely detached from reality-regardless of your position, even as a junior. The so-called onboarding "process" consists of a massive checklist spanning over a month, containing hundreds of items that are often disorganized, redundant, or irrelevant. Many refer to outdated systems and procedures that have been deprecated years ago without any replacements. No matter the expectation to deliver production-level features and bug fixes immediately - despite vague requirements and inconsistent, often absurd code reviews - I believe the more serious issue lies in the unclear 'checkbox' processes and the overwhelming amount of mutually exclusive or misleading information. Valuable time is wasted just trying to reconcile contradictions. What’s more troubling is that this is a well-known issue across teams and management - and precisely because it’s known, it can be (and sometimes is) exploited in internal politics. Meanwhile, critical onboarding support is absent: product training is only available upon persistent requests (eventually), and feedback surveys refer to onboarding steps you’ve never even heard of. You're assigned an “onboarding buddy” who may be just a few months into the company, already overwhelmed and missing half of the time. Despite all this, you can still be labeled a “low performer” or “bad example for the team” - not due to actual output or conduct, but simply because you're unable to keep up with this disjointed, unrealistic onboarding chaos.

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Risposta di Payhawk
9mo
Thank you for sharing such a detailed review - we genuinely appreciate the time and thought you put into outlining your opinion. We acknowledge that as a fast-growing scale-up, things can sometimes feel chaotic or unstructured for some people. We are trying to make it clear from the very beginning that we are trying to build something big here and we should be ready to experiment, try and itterate in the process. We have been working on strengthening mid-level management by tailored managaerial training process. Culture: Reinforcing our values to ensure collaboration, respect, and transparency remain at the heart of how we work together and this is something that always comes up as the best thing people like about wokring at Payhawk at every eNPS survey, so we are surprised by your opinion. Participation in events should always feel inclusive and voluntary, not pressured. We invite everyone and spend a whole weekend together with the team. Having in mind that Friday is a travelling day its normal that people attendng the event are not working and for those who are not attending its a regular Friday - a working day. Career development: Improving our frameworks so that performance expectations are clear and growth paths are transparent. We’re proud of our talented people and the impact they’re making,

Esplora altre recensioni su Payhawk

4,0
8 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Lots of growth opportunities -Product is a need not a nice to have -A lot of innovation on the product side

Svantaggi

-Quotas have increases by 25% across the company -Start up environment isn't for everyone but if you want to put in the work you will be rewarded

2
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Risposta di Payhawk
9mo
Thank you for sharing your feedback! It helps us grow and understand whats important.
5,0
9 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Payhawk means being part of a fast-moving scaleup where growth comes naturally if you take ownership. Responsibility isn’t something that’s handed down slowly — it’s there from day one, and those who embrace it quickly see opportunities to grow their impact and career. One of the biggest strengths of Payhawk is the team. You get to work alongside highly skilled and motivated colleagues who set the bar high, and that makes every day a chance to learn and improve. The company is deeply data-driven, which means decisions are based on facts and outcomes rather than opinions or politics. That clarity helps us focus on the right priorities and move fast. Innovation isn’t just encouraged — it’s expected. Every day brings new challenges, and you have both the chance and the duty to find creative solutions that shape how we scale. At the same time, Payhawk takes care of its people: the salary and benefits package is extremely fair, and the culture makes sure that everyone — no matter their role or title — has a voice and can influence the direction of the company.

Svantaggi

As a scaleup in a highly competitive market, Payhawk is not the place for people who want to lean back and ride the wave. It requires energy, ownership, and resilience — but for those who thrive in that kind of environment, it’s a very rewarding place to be.

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