Vantaggi
Great benefits, but they seem to be taking them away. Remote, but not anymore.
Svantaggi
Morale was at 0 before lay offs. Peloton then decided to do lay offs based on "business needs" while telling the rest of the company this was based on "metrics". They then requested the rest of the Agents to return to Plano, Tx office. Only a handful of agents are able to return, so Peloton is now having to open up the position again. This is after Peloton made everyone sign a "Permanent Work From Home" contract last year. No raise for 2 years + a "horizontal promotion" with no raise. Continually changing the structure of the business, with no real leadership or communication to the front line. Very hard to take care of the Members when they are asking about issues/situations that you haven't even been informed on yet. Lots of dangling carrots and threats of write ups, with no real rewards or corrective action plans. Being written up for a bad CSAT due to a 3rd party issue that is out of your control is ridiculous and impossible to correct. Barry really doesn't know what he's doing, and the stocks show. From ~$30 a share when Barry was hired down to ~$7 a share. Investors are done gambling on Peloton, and chances are Barry will sell in before the end of the year.